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Team Business (corporate) Business acumen for all staff levels Team Business (SMMEs) Business acumen for all staff levels CIS-Continuous Improvement The science of competitiveness Classic 10 Business decision-making Supervisors in action Developing confident team leaders Value in Action Value Based Management applied The Action Management Programme Hands-on, applied learning Finance for Non-Financial Managers Making sense of the numbers Give yourself a job Creating income-generating opportunities
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Team
Business for SMMEs Business Understanding for Small and Medium Enterprises
THE NEED
In small businesses, as opposed to corporations, many staff members are closer to the ultimate customer and represent an invaluable source of customer information, enhanced service and opportunity identification. Sadly, many small business staff have little understanding of this potential value- or the tools to maximise it.
THE PROGRAMME
As with Team Business itself, the SMME version provides all staff with an applied understanding of business fundamentals, your business and their value-adding role in making it more successful. Where it differs is that part II of the programme focuses solely on how to identify profit-maximising opportunities through serving current customers better, finding new customer groups, identifying new product/service opportunities and cost-reduction options.
THE OUTCOMES
- Enhanced motivation
- Increased productivity
- Customer core need understanding
- New product/service identification
- New customer group identification
- Cost management improvements
- Improved communications
- Improved teamwork
BUSINESS BENEFITS
To Participants: Through understanding the
logic of business – and their own business (often for the first
time) - staff develop a passion for business as they realize their own
value-adding abilities and how these can be used to maximise the success
of the business – and therefore of themselves.
To Management: A business-literate workforce
makes the task of management far more effective and efficient –
as staff understand the rationale for management decisions – and
are committed to carrying them out – as well as themselves seeking
opportunities to maximise effectiveness.
To the Business: Increased profitability,
through:
- Improved internal communications
- Improved customer focus
- Improved productivity
- Improved quality focus
- Opportunities identified for new customers and product/services
- Improved cost management
- Improved teamwork
THE DETAILS
Methodology:
- 1 day team-based, hands-on business simulation
- 1 day application to your business
- Follow-up application in the workplace
Participants: All staff in the company.
Programme Duration: Two days, with workplace
follow-up activities.
Delivery options: Externally facilitated.
WHAT OUR CLIENTS SAY
“The best course I have ever attended.”
“Fantastic!”
“Excellent!”
“Very clear, very easy to understand for people of all levels.”
“Very informative - makes you understand the other departments better
and why management makes the decisions they do. Excellent idea to make
an entire company understand the different aspects of business.”
“I have learned where my mistakes in my company were and the Team
Business course makes me feel more confident in myself.”
“Interesting, open door for me to be able to start my own business.”
